CASALYA
Shipping & Delivery
Where we deliver, what shipping costs and how long it takes.
Last updated — 2026-08-14
Delivery area
CASALYA currently delivers to Switzerland, Liechtenstein, Germany and Austria.
Shipping method and cost
Standard shipping within Switzerland and Liechtenstein is complimentary. We charge a flat shipping fee of €14.90 for deliveries to Germany and Austria.
Orders are shipped with Swiss Post. The details applying to your order are shown at checkout before you complete it.
Tracking
As soon as your order leaves the atelier you receive a dispatch confirmation by email. If the chosen shipping method includes tracking, the details are in that email.
Taxes and charges
Any taxes, customs or import charges, along with all amounts applying to your order, are shown at checkout before you complete it.
Loss, damage, incorrect address
Please check your delivery address before submitting the order. If a shipment does not arrive or arrives damaged, write to support@casalya.ch — we will clarify the case with the carrier.